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TERMS

To complete a purchase agreement with SVÆRT FINT you as customer accept below Terms & conditions.

Below Terms & Conditions are updated 25th. of May 2018 by data-responsible Nina Una Knudsen.


PAYMENT

SVÆRT FINT accepts payment with VISA, Mastercard, American Express & Discover.

       Mobilepay is also an option + 45 // 51 96 87 33.

SVÆRT FINT do not charge an transaction fee by using above mentioned payment options.

Complete amounts stated in SVÆRT FINT webshop is indicated in Danish Kroner and includes 25 % Danish VAT.

Kindly note to complete a purchase at svaertfint.dk you must be minimum 18 years of age.

According to Danish legislation payment of purchase will only be deducted from customers account, in the moment, that the parcel leaves SVÆRT FINT warehouse. Until then the amount is only reserved in the account. 


DATA SECURITY

At all times SVÆRT FINT values the privacy of the customer. Therefore complete credit card informations are secured during transaction by an SSL (Secure Socket Layer) protocol. This process prevent third party to access card informations during the transaction. Security is handled by nominated subcontrator approved by SVÆRT FINT.     

SVÆRT FINT is obligated to store any sensitive personal informations such as full name, address, Mail ID and phone number safely, to avoid access from unauthorized. Sensitive informations are safely stored externally by nominated subcontractor approved by SVÆRT FINT. Only use of these informations, is to ensure a smooth order-flow to you as a customer. 

As customer at SVÆRT FINT you have the right to:

Gain insight to the personal informations which SVÆRT FINT stores. The right to make change in relevante personal information.

The right to request SVÆRT FINT to delete partly or complete personal information. 

By law SVÆRT FINT is obligated to delete complete personal data from the customer protocol after 5 years from the registration date.

Kindly file your request to:

info@svaertfint.dk
Mark.: Personal Data

Data responsible: Nina Una Knudsen


GIFT CERTIFICATE

SVÆRT FINT is happy to issue a gift certificate. Kindly send your request to info@svaertfint.dk, then we will manage the content etc. 

The gift certificate will be presented as an PDF file - ready to print. In order for you to save the shipping fee and time. 

SVÆRT FINT is of course helpful, if you desire the gift certificate printed and sent psycial.

A fee of 25 Danish Kroner will be chargeable. Expect 1-3 days for the parcel to reach at desired location.  


DELIVERY

SVÆRT FINT pursues to ship orders on the same day as they are placed. Kindly allow 1-3 working days for your parcel to reach your doorstep. As a standard service the parcel is insured by SVÆRT FINT until the parcel reach at desired location.   

SVÆRT FINT deliver orders 365 days a year - 24 hours a day.

As customer you cover a standard shipping fee of 30 Danish Kroner per order. This amount is fixed and do not depend on volume ordered.

Any customs clearance fee to the respective country will be covered by the customer. 

Parcels will only be delivered to requested private address. Handled by nominated subcontractor approved by SVÆRT FINT. 

SVÆRT FINT can not be held responsible in case of delayed parcel delivery, as this process is handled by external supplier. However SVÆRT FINT will always be helpful in finding a proper solution.  


PERSONAL PICK UP

As customer of SVÆRT FINT you are most welcome to pick up your parcel in person, at SVÆRT FINT head office.

Kindly give a notice in advance and we will manage a proper timing. 

Further you are most welcome for a cup of coffee to see, feel and shop the garments in real life.  


CLAIM POLICY

Accordingly to Danish legislation SVÆRT FINT provides 2 years of warranty.

Comprehensive production errors, which has been identified by the garments normal use, must be presented to SVÆRT FINT within a reasonable time. The warranty is not valid in case of incurred errors, damage, wear and tear by incorrect use of the garment. If the claim is approved, SVÆRT FINT offers to repair the default or replace the garment.

By agreement the paid amount for the defaulted garment can be refunded by SVÆRT FINT.

In case of a claim case, SVÆRT FINT will cover the return fee.     

Kindly file you claim request to:

                                                                                                                        info@svaertfint.dk                                                                                                                         Mark.: Claim


RETURN POLICY

As a service SVÆRT FINT provides 14 days return on purchased items, calculated from day the parcel reached confirmed address. If you regret the purchase, you are obligated to return the item(s) in same condition and amount as received from SVÆRT FINT. Original tags and labels must be present in the item. The item must be un-washed and free of any damage. You are obligated to cover the fee and responsibility of proper wrapping at point of return. Kindly keep trace number as proof, until the parcel has reached SVÆRT FINT warehouse.

You are always welcome to fit the item. In case of degration of the item value, caused by incorrect handling other than the needful to decide the properties and the way the items function, it will be termed as regular use, and you will be held responsible. SVÆRT FINT reserves the right to only return a certain percentage or zero of the purchase amount, depending on the degradation of the item.    

       Kindly note SVÆRT FINT do not accept parcels returned per demand/paid by receiver. When the item is SVÆRT FINT in hand and approved, the full or partly payment will be returned to your account within 5-10 working days. Refund will be done to the same credit card account, as used at the original purchase transaction, unless you have given a written notice to do otherwise. 

Kindly explain the reason for the return request in order for SVÆRT FINT to learn more and improve.

For easy trace, please advise your order number. Thank you. 

Kindly file your return request to: 

info@svaertfint.dk
Mark.: Return

SVÆRT FINT items purchased in pop up shops, at fairs and events is subject to same terms & conditions in matter of exchange/retur and claim request. 

SVÆRT FINT items purchased at nominated retailers are subject to the terms & conditions dictated by the respective retailers.   


COPYRIGHT

All product designs, picture material and written content at the platforms www.sværtfint.dk and www.svaertfint.dk is secured by copyright and belongs exclusively to SVÆRT FINT/Nina Una Knudsen. No content is allowed to be used without written agreement with SVÆRT FINT. To do so, a legal notice will enter into force. 


RESERVATION

SVÆRT FINT cares and makes the best possible effort in all aspects. However irregularities may occur on svaertfint.dk in form of tax changes dictated by Danish government, price errors and regulations, sold out items and sizes. Including force majeure, labor disputes and delays from subcontractors. SVÆRT FINT can not be held responsible for above reservations. 


NOTE

As a humble thank you, you will in every order from SVÆRT FINT find a envelope of recycled paper, containing un-processed cotton seeds. These you can plant with your dear little ones, as a symbol of giving back to India. I am attentive to, that certain people are highly allergic to raw cotton seeds. Therefore I kindly request you to leave a note directly at the order form, when placing the order at svaertfint.dk, for me to avoid unintentional harm to the receiver of the parcel. Thank you.     

 


SVÆRT FINT

Att.: CEO Nina Una Knudsen
Niels Bohrs Vej 6
Esbjerg 6700, Denmark


Tlf: +45 // 51968733
CVR: 37968625